Last updated: [12.01.2026]

This Privacy Policy explains how SIA BLACK BIRD (“BLACK BIRD”, “we”, “us”, “our”) collects and processes personal data when you visit our website, contact us or use our print and packaging services.
By using our website or sending us your data (for example, via a contact form, e-mail or phone), you agree to the terms of this Privacy Policy.

Data controllerThe data controller responsible for your personal data is:

SIA BLACK BIRD
Company registration number: [LV40203139512]
Registered address: [Latvija, Rīga, Klijānu iela 22],
E-mail: [jusudruka@jusudruka.lv]
Phone: [+(371) 27 677 097]
If you have any questions about this Privacy Policy or about how we process your personal data, you can contact us using the details above.

What personal data we collectWe may collect and process the following categories of personal data:

Contact and identification data

• Name and surname
• Job title / position
• Company name
• E-mail address
• Phone number
• Country / city

Communication data

• Information you provide in e-mails, contact forms, request for quote forms or through phone / messaging apps
• Project requirements, technical specifications, reference files and any other information you choose to share with us

Contract and billing data

• Invoice details (company name, registration number, VAT number, address)
• Bank details and payment information (we do not store full card data if payments are processed by a payment provider)
• Order history and delivery information

Website usage data

• IP address, device type, browser type and version
• Pages visited, time spent on the website, click paths
• Cookies and similar technologies (see Section 8 – Cookies)

Recruitment data (only if you send us a CV or job application)

• CV, portfolio, work history, education, contact details and any other data you voluntarily provide

We do not intentionally collect special categories of data (such as health data, political opinions, religious beliefs, etc.) and we ask you not to send such information to us.

How we obtain personal dataWe collect personal data:

• Directly from you when you:
• Fill in our contact or quote request form
• Send us an e-mail or contact us by phone / messaging apps
• Conclude a service contract or place an order
• Subscribe to newsletters or marketing communication (if applicable)
• Apply for a job or send us your CV
• Automatically when you:
• Visit our website (through cookies and similar technologies)
• Open our e-mails (basic analytics, if enabled)

We may also receive your data from third parties, for example from your colleagues or partners who list you as a contact person for a project.

Purposes and legal bases for processingWe process your personal data only when we have a legal basis under the General Data Protection Regulation (GDPR).

To respond to your enquiries and prepare offers

• Purpose: to answer your questions, provide product information, prepare price quotes and communicate about projects.
• Legal basis: legitimate interest (Art. 6(1)(f) GDPR) and pre-contractual steps (Art. 6(1)(b) GDPR).

To perform contracts and fulfil orders

• Purpose: to produce and deliver products (rigid boxes, cards, puzzles, packaging etc.), manage production, logistics, billing and customer support.
• Legal basis: performance of a contract (Art. 6(1)(b) GDPR).

To send service messages and important notifications

• Purpose: to send order confirmations, invoices, delivery updates, changes to terms or this Privacy Policy.
• Legal basis: performance of a contract and legal obligation.

Marketing and newsletters (if used)

• Purpose: to send you information about our services, new products, events and special offers.
• Legal basis: consent (Art. 6(1)(a) GDPR) or, for existing B2B clients, legitimate interest (Art. 6(1)(f) GDPR) where permitted by law.
• You may unsubscribe at any time via the link at the bottom of each e-mail or by contacting us.

Website analytics and improvement

• Purpose: to understand how visitors use our website, improve content, usability and security.
• Legal basis: consent for non-essential cookies (Art. 6(1)(a) GDPR), legitimate interest for strictly necessary technical data.

Legal obligations and protection of rights

• Purpose: to fulfil accounting, tax and other legal obligations; to respond to authorities; to protect our rights in disputes.
• Legal basis: legal obligation (Art. 6(1)(c) GDPR) and legitimate interest (Art. 6(1)(f) GDPR).

How long we keep your dataWe keep your personal data only as long as necessary for the purposes described above or as required by law:

• Enquiries and quote requests – normally up to 2 years after the last communication, unless they lead to a contract.
• Contracts, invoices and production files – kept for the period required by Latvian and EU law (usually 5–10 years after the end of the financial year).
• Marketing data (newsletter e-mails) – until you withdraw your consent or unsubscribe.
• Recruitment data – usually up to 6 months after the end of the recruitment process, unless you consent to a longer period.

After the retention period, data is deleted or anonymised in a secure manner.

Sharing your personal dataWe do not sell your personal data. We only share it when necessary and with appropriate protections:

Service providers (data processors)
We may share data with trusted third parties who help us operate our business, for example:

• Website hosting and IT support providers
• E-mail and cloud service providers
• Accounting and billing providers
• Delivery and logistics partners
• Marketing and analytics tools (if used)

These partners process personal data only according to our instructions and under data processing agreements.

Group / related companies

Where necessary, we may share data with related companies within the same group (for example, for shared production, logistics or administration), always in accordance with this Privacy Policy.

Public authorities and legal advisors

We may disclose data to state authorities, auditors, courts or legal advisors when required by law or to protect our legal rights.

International transfers

As a rule, we store and process data within the European Economic Area (EEA). If data is transferred outside the EEA (for example, when using service providers based in other countries), we will ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Your rights under GDPRAs a data subject, you have the following rights:
Right of access – to obtain confirmation whether we process your personal data and to receive a copy.
Right to rectification – to have inaccurate or incomplete data corrected.
Right to erasure (“right to be forgotten”) – in certain cases, to request deletion of your data.
Right to restriction of processing – to request temporary restriction in specific situations.
Right to data portability – to receive your data in a structured, commonly used electronic format and transmit it to another controller where technically feasible.

Right to object –

• to processing based on our legitimate interests;
• to direct marketing at any time (including profiling for marketing purposes).

Right to withdraw consent – where processing is based on consent, you may withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.
To exercise your rights, please contact us using the details in Section 1.
We may need to verify your identity before fulfilling your request.
You also have the right to lodge a complaint with your local supervisory authority. In Latvia this is:

Data State Inspectorate (Datu valsts inspekcija)
Website: https://www.dvi.gov.lv/

Cookies and similar technologiesOur website uses cookies and similar technologies to ensure proper functioning and, where you consent, to analyse traffic and improve our services.

• Necessary cookies – required for the website to work (security, language settings, form submissions). These are used on the basis of our legitimate interest and do not require consent.
• Analytics / performance cookies – used to understand how visitors use the site (for example, via tools such as Google Analytics). These are used only with your consent.
• Marketing cookies (if used) – used for remarketing and personalised advertising, also only with your consent.

When you first visit our website, you will see a cookie banner where you can accept or reject non-essential cookies. You can change your preferences at any time through your browser settings or the cookie management tool on our website.
More detailed information about the specific cookies we use can be found in our Cookie Policy (if you create a separate page).

Security of your dataWe implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration, including:

• Secure servers and access control
• Regular updates and security patches
• Limited access to personal data based on role and need-to-know
• Confidentiality obligations for employees and contractors
• Secure backup and recovery procedures

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

Links to other websitesOur website may contain links to third-party websites (for example, partners, social media or tools). We are not responsible for the privacy practices of those websites. We recommend that you read their privacy policies separately.

Changes to this Privacy PolicyWe may update this Privacy Policy from time to time, for example, to reflect changes in legislation or in how we process personal data.
The latest version will always be published on our website with the date of the last update. We encourage you to review this page periodically.

ContactIf you have any questions, comments or requests related to this Privacy Policy or your personal data, please contact us at:

SIA BLACK BIRD
E-mail: [jusudruka@jusudruka.lv]
Phone: [+(371) 27 677 097]

We will do our best to respond as soon as reasonably possible and within the time limits set by applicable law.

Privacy Policy

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